Shipping policy
Shipping Policy
Order Processing
At Shaurbhya, every product is carefully prepared before dispatch. Orders are typically processed within 2–5 business days after successful payment.
Processing times may be slightly longer during product launches, limited releases, or festive seasons.
Shipping Time
Once dispatched, estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Locations: 3–7 business days
Delivery timelines are estimates and may vary depending on the courier partner and destination.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
From time to time, Shaurbhya may offer complimentary shipping on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information.
Delivery Delays
While we work with reliable courier partners, delays caused by weather conditions, public holidays, natural disasters, or other unforeseen circumstances may occur. We appreciate your patience in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of placing an order. Shaurbhya is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our support team within 48 hours of the expected delivery date. We will work with our courier partners to resolve the issue as quickly as possible.
Contact
For shipping-related questions, please contact us:
Email: hello.shaurbhya@gmail.com